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Critical!
Week of 11/28/22: Cyber Monday week- A “No Ship” Week
Drawing on experience, we will not be offering insurance again this week- Cyber Monday week- which is a very heavy ship week due to Holiday shopping really ramping up. We discourage shipping this week as delays are very possible.We may possibly offer insurance during the week of 12/5 (Tues and Wed), but we’ll consider both the weather for that week and how the FedEx system is doing before making that decision.
REMEMBER: FedEx has ZERO liability on live shipments, and they will not issue any refunds on live packages that are late, lost, damaged, or DOA. Our On-Time and Live Arrival Insurance is the only way to protect yourself in the event of a late, lost, or DOA shipment.
If you ship without purchasing insurance, you do so entirely at your own risk and financial liability! Ship according to SYR and SYA Shipping Standards, Packaging Guidelines, and Temperature Guidelines.
Heat Pack Use and Links to Temp Guidelines
Insurance Eligibility Requirements
ATTN: All Reptiles and Amphibians, and most Aquatics MUST BE SHIPPED PRIORITY OVERNIGHT!
