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Critical!
Wednesday, 1/12 morning update: DO NOT SHIP - SIGNIFICANT DELAYS
Our first audit is showing severe backups in both Indy and Memphis, as well as a few origin cities throughout the country. We're hoping this is due to a tracking system lag and that scans will update throughout the morning, but based on what we are seeing so far today, DO NOT SHIP!HELP US HELP YOU: We are opening cases on all of our stuck shipments so please DO NOT CALL FEDEX and make sure your recipients DO NOT CALL FEDEX, either, or you risk causing even more delays on your shipment! Our phones are likely to be busy today so if you cannot get through to us, please only leave one message or send one email and we will respond as soon as we're able.
Thank you for your understanding and support - we will do all we can to get your shipments moving as quickly as possible!
