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Alert!
Thursday 10/6/22: BE AWARE OF AREAS AFFECTED BY HURRICANE IAN
As per usual, please avoid shipping live on Thursdays- to avoid potential delays that can quite possibly cause a following Monday, or even Tuesday, delivery.There are still some areas in Florida and along the East coast affected by Hurricane Ian. Check locally before shipping in or out. FedEx Service Alerts
In general- Always be mindful of any weather issues at both the shipping origin and the destination (storms and temps) and package in anticipation of delays just in case there are issues.
REMEMBER: FedEx has ZERO liability on live shipments, and they will not issue any refunds on live packages that are late, lost, damaged, or DOA. Our On-Time and Live Arrival Insurance is the only way to protect yourself in the event of a late, lost, or DOA shipment.
If you ship without purchasing insurance, you do so entirely at your own risk and financial liability!
Insurance Eligibility Requirements
ATTN: All Reptiles and Amphibians, and most Aquatics MUST BE SHIPPED PRIORITY OVERNIGHT!
